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This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website or by email or telephone.
This policy is not intended to and does not create legally enforceable rights and obligations. It merely indicates our usual practice in relation to the delivery of products.
(2) Delivery methods
We will deliver to worldwide countries and territories as stated on our website.
If the address for delivery of your order is a UK mainland address other than Highlands and Islands, then you will be able to select from the following delivery methods:
• standard delivery;
• express delivery.
If the address for delivery of your order is not a UK mainland address, then you will be able to select from the following delivery methods:
• standard international delivery.
(3) Delivery periods
This table indicates the typical delivery periods for the different delivery methods.
Delivery method Typical delivery period
Standard delivery 2-4 working days
Express delivery 1-2 working days
Next day delivery Currently not available
Standard international delivery [7-10] working days
Express international delivery Currently not available
If you place your order before 1pm on a working day, these periods run from the close of business on that day. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day.
These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.
If you purchase a high value product from us, we will usually conduct fraud screening checks before dispatching the product. These may delay the expected date for delivery. Where the delivery date is delayed as a result of fraud screening checks, we will notify you by email.]
(4) Delivery charges
Delivery charges will be calculated and automatically applied to your order during the checkout process. The applicable charges will depend upon:
• the delivery method you select;
• the location of the delivery address; and
• the [size and] weight of your order.
Charges (stated in GBP [and inclusive of applicable VAT although this may not be payable in all instances are as follows:
Standard Delivery (Weight based, not including Batteries or items classed as Oversized)
Express Delivery (up to 30 Kg to all locations in Zones A & B) - £6.99
Pre 10.30am Delivery (up to 30 Kg to all locations in Zones A & B) - £14.99
Saturday Delivery (up to 30 Kg to all locations in Zones A & B) - £16.99
Postcode Location surcharge on Batteries and items classed as oversized (tbc in product spec)
Zone A & B as above table
Zone C - under 2Kg as above table, over 2Kg + £10.00 on above table prices
Zone D - under 2Kg as above table, over 2Kg + £14.00 on above table prices
Zone E - under 2Kg as above table, over 2Kg + £15.00 on above table prices
||Zone B||Zone C||Zone D||Zone E|
|All post codes in England & Wales
||AB31 to AB38
||Republic of Ireland
||AB40 to AB56
||IV41 to IV49
||IV1 to IV28
||IV51, IV55, IV56
||IV30 to IV32
||KW15 to KW17
|KA (Except KA27, KA28)
||IV52 to IV54
||PA41 to PA49
||KW1 to KW14
||PA60 to PA78
||PA21 to PA38
||PH42 to PH44
|AB1 to AB16
||PH4 to PH41
|AB21 to AB25
||Isle of Man (IM)
||Northern Ireland 9BT)
|PA1 to PA19
|PH1 to PH3